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Customer advisor
Goodyear Jericho, NY
$38k-47k (estimate)
Full Time | Retail 2 Days Ago
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Goodyear is Hiring a Customer advisor Near Jericho, NY

Goodyear. More Driven.

The pay range for this position is $16.00 - $20.00 / hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including : medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

General Description :

  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Understand and be able to describe all warranties, advertising, and promotion of products and services
  • Take responsibility for guest interactions from initial experience through completed service, Make recommendations to guests based on manufacturing recommendations
  • including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
  • Promote self-development by utilizing Company provided training tools
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications :

  • Prior guest service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications :

  • High School Diploma or GED
  • Previous Automotive Guest Service experience
  • Previous Tire Sales experience

Position Criteria :

  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures.

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world.

Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-47k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

07/24/2024

WEBSITE

ceoalberttire.com

HEADQUARTERS

Beltsville, MD

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Customer advisor positions, which can be used as a reference in future career path planning. As a Customer advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advisor. You can explore the career advancement for a Customer advisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Advisor job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

02/11/2022: Newport News, VA

They often communicate with customers via a phone call.

02/10/2022: Gastonia, NC

There are no set qualification requirements to be a Customer Service Advisor; most companies will require GCSEs or equivalent.

04/13/2022: Anaheim, CA

This starts with making a human connection with customers and relying on rapport to help carry the sale and purchase.

02/09/2022: Fairbanks, AK

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

03/15/2022: Medford, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Advisor jobs

Communicate clearly with customers.

03/23/2022: San Francisco, CA

Give credence to customer complaints.

03/19/2022: Stamford, CT

Avoid helping customers at breakneck speeds.

03/26/2022: Oklahoma City, OK

Know how to close a conversation.

04/02/2022: York, PA

Keep standards high and response times low.

04/15/2022: Madison, WI

Step 3: View the best colleges and universities for Customer Advisor.

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